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November 28, 2004employee unacceptable behaviorcheck this human resource shit list out ... good stuff i oughta turn thiz hose on my staffers here at the ranch ===========================================
1) antagonist:
is rude and unpleasant to
co workers vendors and customers
2)blameless bob:
always has an excuse
for everything
3) whiner:
complains no matter
what he or she is asked to do
4)thumb twiddler :
lacks motivation
and initiative
5) insubordinate subordinate :
challenges you in front
of other wagelings and wall guards
6) tortoise:
shows up late or not at all
7) amy attitude:
has a negative attitude
that brings everybody down
8) hand holder:
needs canstant supervision
9) early retiree:
has been around awhile
and is beginning to practice
on the job retirement
10) worry wart:
has personal problems
that infringe on the job day
11)clock watcher:
refuses to work weekends
or even a minute beyond quitting time
even during deadline crunches
---------------------------------
and there's more....
------------------------------------
Understanding why employees
don´t perform
the first step to breaking down resistance
Learn why difficult employees
act the way they do
Understand the negative,
ripple effect
of poor performance
in today´s work place
Know if an employee
is unable—or unwilling—
to do the job
Bad attitudes—
where do they come from?
Why many managers´
efforts to correct performance fail
Taking control
of tough performance
and attitude problems
The games naysayers play—
and how you can defend yourself
Creating a sense of ownership
in employees
who are barely skating by
What to do about workers
who are just there for the paycheck
What´s really going on
with excuse makers?
What you need to know
How to reprogram pessimists
to see the glass half full
—not half empty
Just say "No" to energy-draining,
high-maintenance employees
How to bring a negative attitude
into clear focus—
then zap it
What employees
who don´t follow the rules
are really begging for
Draw the line!
How to keep an employee´s
personal problems
from becoming
a management problem
Your role
in helping employees
who choke
during stressful situations
Conducting performance reviews
that encourage the behavior you want
The rules of proper documentation
How to mentally prepare
before a dreaded performance review
Questions to ask
to break the ice
and get the conversation going
How to head off
negative emotions—
and what to do if you can´t
A checklist for avoiding
unwanted surprises
during the review
How to wrap up the review
on a positive—
and motivating—note
The problem with rating scales
Using coaching and feedback
to challenge under-performers
to do their best
Giving feedback:
Could what you´re saying
be getting you nowhere?
Using the power
of open communication
to conquer any
and all under-performance
Dealing with problem employees
—where good managers
can go bad
How you personally shape
attitude and performance—
both unconsciously and deliberately
Coaching:
Is it the missing component
in your turnaround efforts?
Take a look at your management style—
you may be setting
the stage for poor attitudes
Giving criticism to get rid
of unwanted work habits
How to criticize employees
without losing their support—
it´s what you say
and how you say it
The difference between
a put-down and constructive criticism
Anticipating—and neutralizing—
how employees will react
to your criticism
How to criticize
the behavior, not the person
How to gain the upper hand—
simply by listening
The lost art of confronting problems,
directly and professionally
Building an environment
where open communication
is practiced by everyone
Putting the spirit of hard work,
high morale and peak performance
back into the work place
Using the power only you possess
to positively influence
everyone around you
What respect
has to do
with how employees feel
and perform
Improving morale—moving
beyond the pat on the back
to gain long-term results
Stopping the spread
of negativity—
do this one thing
and the battle
is half over
How managers and employees
together can curb
the knee-jerk tendency
to blame others
Using the disciplinary process
to turn problem employees around
Build good relationships
by using the 6 rules
of discipline
You can´t mishandle
the "final written warning"—
make sure all these elements
are in place
Attorneys love to use
your own policies against you
—are yours fair and comprehensive?
How the way you put together
a documentation file
could turn a jury against you
Is the problem serious enough
to start the formal discipline process?
Here´s how to judge
Why you must be careful—
very careful—when carrying out
your company´s
written discipline policy
Does the employee really get it?
How to test their understanding
of what´s expected—
and the consequences
Understanding your right
to fire as a last resort
The pros and cons of suspension
as an alternative to firing
Know the laws on wrongful discharge—
and never have to say,
"I wish I had ..."
The delicate job
of breaking the news
to the rest of the staff
What to do
should the departing employee
become vindictive or hostile
"Bad attitude" may not hold up
in court—
but here´s what will
The steps to conducting
a worry-free termination session
Why you must choose
your words carefully
when showing an employee the door
The top 3 things you can do
to head off legal problems later
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Posted by herb jr. jr. at November 28, 2004 01:42 PM
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