May 16, 2004

Blauner's frazzle




     heres a way to get folks to fight back....


   =========================






   throw these task dimensions 
   all toward the mere machine appendage end 
   and watch out...


    blauners 
   task evaluators 

   try a scale of 1 to 5 
   1 zero autonomy 5 complete autonomy

    control over pace
   control of quality
   control of quantity
   freedom of movement
   freedom from pressure
   choice of technique
   =========================

   now that direct production is moving towards fuller automation
   how about service automation

   like say telemarketers or telecollectors
   or call center assistence etc etc 

    automation in the services
    of speed up and stretch out 
   vs enhanced output
    with the same work intensity 

   ie technicalyy welfare enhancing progress
   not by exploiting 
    fewer of the more
   and increasing the jobless bottom 
    for the benefit of  maybe a few more 
     of the  few  


Posted by pinky at May 16, 2004 03:23 AM

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